Giving Good Feedback

By Margaret Cheng

12.00 JOD

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ISBN: 9781800815285

Publisher: Profile

Binding: Paperback

Number of Pages: 256

Publication Date: 16-Jan-24

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An essential new guide to giving, soliciting and receiving feedback

‘Brilliant…as entertaining and interesting as it is practical’ – Graham Allcott, author of How to be a Productivity Ninja

We are surrounded by feedback, whether we’re being asked to like, rate or otherwise comment on products, services or even people. At work, the right kind of feedback delivered at the right time and in the right way can help us all to learn and improve. On the ground, though, that’s easier said than done.

Help is at hand. Margaret Cheng’s six golden rules and Giving Good Feedback Framework offer a clear guide to what feedback is, how we can master the things that get in the way and deploy some simple techniques to make feedback a more routine – and less emotionally charged – part of our routine work communications.

Margaret Cheng has 30 years' experience as a Senior HR Manager, Executive and Career Coach and Director of a social enterprise.

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About Author

Margaret Cheng has 30 years' experience as a Senior HR Manager, Executive and Career Coach and Director of a social enterprise.

Description

An essential new guide to giving, soliciting and receiving feedback 'Brilliant...as entertaining and interesting as it is practical' - Graham Allcott, author of How to be a Productivity Ninja We are surrounded by feedback, whether we're being asked to like, rate or otherwise comment on products, services or even people. At work, the right kind of feedback delivered at the right time and in the right way can help us all to learn and improve. On the ground, though, that's easier said than done. Help is at hand. Margaret Cheng's six golden rules and Giving Good Feedback Framework offer a clear guide to what feedback is, how we can master the things that get in the way and deploy some simple techniques to make feedback a more routine - and less emotionally charged - part of our routine work communications.